The Toronto Jewish Film Foundation produces programming and projects offering the best feature films, documentaries and shorts from Canada and around the world, on themes of Jewish culture and identity.
If you can’t login with your email and password to watch.tjff.com ,
Make sure you have the right password, otherwise you can reset your password by clicking on “Forgot?“
Make sure you don’t have too many devices connected: A maximum of 6 devices is allowed, but you can easily delete a device by clicking on the gear at the top right of your screen and “Manage Devices“
Yes. Beginning on June 1, we will offer tech support by phone from 12pm – 6pm and from 12pm – 8pm from June 11 to June 20 at 416-324-9121.
You could also email us at support@tjff.ca
Yes. The Festival shares the same platform with J-Flix. J-Flix members will need to enter voucher codes for individual Festival films by clicking on REDEEM at the top of the screen.
No. Links to films are only for the ticket holder, and only one user login may be used per film. You may not forward or share the link with others.
| All online films are available according to the festival schedule |
CAN I WATCH THE FILMS AT MY COTTAGE?
Yes, you will be able to watch from your Ontario cottage (subject to wifi/internet availability).
However please remember, your ticket voucher is paired with the WIFI used when you first press play, meaning a film must be completed using the same network.
You will receive an email link with instructions to access the film after purchasing tickets to a screening.
Yes. We have a short film available with which you can run a test, beginning on May 14th.
Visit tjff.com/test for more info
We use adaptive bitrate streaming which means the streaming quality will automatically adjust based on your internet speed. If your internet connection is poor or inconsistent you may experience problems during playback. If you’re on wifi, try moving closer to your router.
Use the password reset option on the login page to reset your password. You will need access to the e-mail address you use to log in.
You can cast festival films to your TV using the Roku app
Video instructions for how to use the TJFF app for Roku: HERE
You can cast festival films to your TV using the Apple TV app
Video instructions for how to use the TJFF app for Apple TV: HERE
Watching on Your TV with AirPlay
You can also AirPlay from most browsers if you have Apple TV by selecting the cast button in the bottom right-hand side of the player.
You can Chromecast from a Chrome web browser on PC and Mac computers as well as Android devices by selecting the cast button 
in the bottom right-hand side of the player.
TVs via Chromecast, AirPlay, or HDMI cable
Using Casting – You can cast festival films to your TV using the Apple TV or Roku apps, AirPlay or a Google Chromecast device
Video instructions for how to use the TJFF app for Apple TV: HERE
Video instructions for how to use the TJFF app for Roku: HERE
Using an HDMI cable – You can connect your PC desktop/laptop to your television using an HDMI cord. (This may also be done with an Apple computer if you have an HDMI or DisplayPort adapter)
Instructions with pictures: HERE
Video instructions: HERE
AirPlay and Chromecast users: Please connect directly from the video. Do not use in screen mirror mode.
HDMI connection users: iPads and iPhones cannot be used to connect to your television
Please turn off your VPN, if applicable – it can block the viewing of films.
On my computer, tablet, smartphone or mobile device:
Via web browsers (we recommend Google Chrome or Safari).
How to use Chromecast: HERE