Privacy Policy
How we collect, use and protect information
when you interact with TJFF.
Our commitment to your privacy
The Toronto Jewish Film Festival (TJFF) respects your privacy. This Policy explains what personal information we collect, how we use it, and the choices you have.
Whether you’re buying tickets, signing up for our newsletter, submitting a film, volunteering, or attending a screening, we aim to be clear, transparent, and responsible in how we handle your information.
We do not sell or rent your personal information.
We use it to deliver a better festival experience — and only for the purposes described in this Policy.
Information we collect
We collect personal information only when it’s necessary and relevant to our activities. This may include:
- Ticketing information — such as your name, email address and payment details handled through our ticketing provider.
- Newsletter sign-ups — your name and email address, if you choose to subscribe.
- Film submissions — contact information and materials you provide through our submission platform.
- Volunteer information — details you provide when applying or participating as a volunteer.
- Event photography and video — images and recordings from festival events, which may include you.
How we use your information
We use personal information to operate the festival, provide requested services, communicate with audiences, process registrations and submissions, improve our digital experience, and meet legal or administrative requirements.
Ticketing and payments
Ticket purchases may be processed by third-party ticketing or payment providers. Those providers may collect payment and transaction information under their own privacy practices.
Email and marketing
If you subscribe to TJFF communications, we may send festival news, programming announcements, ticket information and related updates. You may unsubscribe at any time using the link included in our emails.
Photography and video
TJFF events may be photographed or recorded. Images and footage may be used for festival documentation, promotion, archival purposes and future communications.
Service providers
TJFF may use trusted service providers for ticketing, email delivery, analytics, hosting, submissions and other operational services. We expect providers to handle personal information appropriately and only for the services they perform.
Your choices
You may contact TJFF to ask about the personal information we hold about you, request corrections, withdraw consent where appropriate, or ask questions about our privacy practices.
Contact us
Questions about this Policy or TJFF’s privacy practices can be directed to our team using the contact information published on tjff.com.
Cookie Notice
How cookies, analytics and similar technologies are used on tjff.com.
Terms of Use
The terms that apply when you visit and use TJFF’s websites and digital services.
Accessibility at TJFF
Our commitment to an accessible festival, website and experience.
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Questions about your privacy?
We’re happy to help. If you have any questions about this Policy or how your information is handled, please contact us.
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