Festival FAQs

How do I know what to see and do?
Start with this Web site. The online Film Guide is available throughout the Festival. You can browse the exciting slate of films to find everything you need to know – including showtimes, ticket sales, links to trailers, interviews and information on festival guest speakers.
Pick up a guide. Available at our various box office locations during the Festival including: The TJFF Main Box Office (19 Madison Ave.), the Hot Docs Ted Rogers Cinema, Innis Town Hall, The Spadina Theatre at Alliance Francaise and Cineplex Cinemas Empress Walk.
Sign up to receive Festival updates on Twitter and follow at TJFFtweets, on Facebook at Toronto Jewish Film Festival and on Instagram at TJFFgrams. It’s portable and paperless!
Remember: TJFF hosts screenings and events throughout the year. Sign up online to receive our e-newsletter to receive updates.

How do I buy tickets?
For all ticketing information, including online and telephone instructions and box office hours, rules and regulations, pricing and package specifics, go to Buy Tickets.

When can I buy tickets?
Tickets are available for purchase online at www.tjff.com The 2020 Festival Online Box Office opens Thursday, May 7th. Our in-person Advance Box Offices at 19 Madison Avenue opens daily beginning Friday, May 8th from 12noon to 6pm.

How do I get the latest information?
This website is continuously updated, so bookmark www.tjff.com and keep checking as the Festival approaches, and throughout the year.
Make sure to sign up for our e-newsletter.
Follow the Toronto Jewish Film Festival on www.twitter.com. We will tweet about last-minute tickets, breaking news and more.
Look for TJFF on Facebook at Toronto Jewish Film Festival. Share your photos and experiences with fellow TJFF fans.

What makes attending a TJFF screening different from any other movie?
The director, members of the cast, or stimulating guest speakers are often on hand for a Q & A following the screening.
The films are chosen from thousands of submissions from all over the world, offering a multitude of perspectives and experiences.
Many of the films are a Canadian, North American, International or even a World Premiere.

Why do I have to vacate the theatre after a festival screening when I am planning on attending the next film being shown?
All of the theatres must be emptied after each screening to comply with fire regulations and to allow the cleaning crew to ready the cinema for the next group coming in. Don’t worry though, if you have a ticket then we will have a seat for you!
Buy a Festival Pass, see all the films you want to see, and move to the front of the line!

What if I would like to stay at the theatre for the next screening but I don’t have a ticket yet?
Many films sell out, so we recommend buying your tickets in advance. However, we will always try to do our best to accommodate our clientele and therefore 30 minutes prior to each screening the theatre box office will prioritize selling tickets for that film.

What does it mean when a film has “gone to RUSH”?
This means that our box office indicates that all advance tickets for a screening have been accounted for. However, tickets that are not redeemed and front row seats will be released 15 minutes prior to a screening to those waiting in the “Rush Line”.
Popular films are often screened again at our Chai Tea Film Series– so be sure to sign up for the e-newsletter so you won’t miss out.

What happens if it rains?
Please come prepared for the weather (bring a rain jacket and umbrella if necessary). We will do our best to seat you as soon as possible, however, security at the theatres will not allow us to move additional people inside until the theatre has been prepped.

How can I become more involved in TJFF?
The first step is to become a member of TJFF by signing up online for our newsletter
Become a volunteer for the festival and/or our year-round events
Make a contribution towards the ongoing efforts of TJFF by going to our Suppport TJFF page
Bookmark this website….and check it often!!!

Are the films rated?
Many of our films have not yet been reviewed by the Motion Picture Association of America and therefore do not have a MPAA rating (G, PG, PG-13, R, NC-17). However, the film information provided in the Online Film Guide and the printed Festival Guide will help you make an informed choice.

Where do you screen the films during the Festival?
Hot Docs Ted Rogers Cinema, 506 Bloor Street West at Bathurst (Bathurst subway station)
Cineplex Cinemas Empress Walk, 5095 Yonge St. (North York Centre subway station)
Innis Town Hall, 2 Sussex Ave. at St. George (St. George subway station)
The Spadina Theatre at Alliance Francaise, 24 Spadina Rd. (Spadina subway station)
Cineplex Cinemas Varsity & VIP, 55 Bloor St. W (Bay St. subway station)
Cineplex Cinemas Yonge-Eglinton, 2300 Yonge St. (Eglinton subway station)

Does TJFF run any events other than the Festival?
The Toronto Jewish Film Foundation runs programmes and events throughout the year. Information is available on this website at www.tjff.com .
Sign up online for our newsletter, to receive regular updates of upcoming screenings and events.